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Cost Containment for Premium Charter Operators

For Premium Charter Operators

Written by René Armas Maes   
236-costBusiness aviation worldwide continues to grow due to the airlines’ inefficient hub-and-spoke system, tightened security measures at airports and the productivity gains accomplished through more efficient point-to-point services for executives. Premium charter operators continue to develop tailor-made products and services to fill market niches, broaden their customer base and maximize earning power. But cost containment strategies are paramount to ensure business longevity, adequate financial return on investment and the funds for further expansion.

This discussion focuses on a number of cost-cutting measures that premium charter operators should reflect on for long-term survival in today’s fiercely competitive environment while delivering value to stakeholders.

Consider developing an evaluation framework that covers your company’s business lines (aircraft management, ad hoc charter, FBO services, maintenance, etc.). Crafting a methodology to review your operational costs will allow you to stay focused while ascertaining and further investigating operational cost developments and trends (see figure 1). An initial cost assessment process should include the following areas:

Financials
Complete a detailed historical operational cost review to identify trends and deviations from budgeted numbers and discern fastest-growing operational cost items that will need further individual assessment. This should be carried out in constant dollars to provide real inflation-adjusted numbers instead of nominal ones.

Look for trends and assess cost deterioration and improvements and identify your organization’s strengths and weaknesses. Develop and conduct root-cause analyses that will provide essential feedback to the overall cost-cutting plan.

Careful attention should be taken when comparing costs among a mixture of business lines. Assure proper cost allocation to the right business line. Consider assessing as well a number of other financial-related tasks to improve the following areas: cash flow management and working capital techniques, account receivables collection, cash and short-term investment management, zero-bad-debt policies, debtors’ management, etc. Establish efficient follow-up and monitoring systems that will allow you to effectively control critical areas such as revenue collection, especially as outstanding amounts become unmanageable.

Fuel price
Traditionally, business aviation operators have taken advantage of fuel tankering and bulk purchase initiatives to negotiate fuel prices with vendors. Take the time to review your exclusive fuel supply contract and benchmark against other suppliers. Be proactive and renegotiate based on future expected operational levels both for charter and aircraft management operations. Would it be possible to negotiate prorated fuel prices after meeting and exceeding predetermined fuel volume levels?

Typically, the fuel component of a particular corporate aircraft’s Direct Operating Costs (DOC) has remained on average 53% of total DOC (see figure 2). With fuel costs expected to remain high this year, a fuel strategy is of prime importance for premium charter operators to contain this cost. Shouldn’t you think about a more proactive and hands-on way of reducing fuel costs?

Any fuel cost-cutting policy should be a team effort. Involve pilots and mechanics in this exercise. Keeping safety in mind, consider how to improve your flight operations. Standard Operating Procedures and techniques should be reviewed to ascertain whether improved cockpit and flight planning management concepts could save fuel. Consider improvements in routing, before-engine-start procedures, flight level decision making, taxiing procedures, and compliance with Original Equipment Manufacturer recommended cruise speed that will save on fuel and engine wear as well.

Evaluate as well airframe upgrades such as winglets, especially for older aircraft. They might help you to save on fuel and improve climb performance while adding range. As upgrades are costly, weigh benefits versus costs and assess the timeline for those upgrades to compensate for their costs.

Fleet planning
A thorough fleet planning methodology is paramount to select the best value-generating aircraft candidate. Robust aircraft acquisition and replacement models are important to maximize revenues and reduce costs. Consider looking at residual values in your fleet planning model. Operators seldom conduct analysis of what is perceived most of the time as the single greatest cost of operating an aircraft type. Poor residual value recovery is a cost that will impact your company’s future working capital. Predicting residual value of business aircraft is difficult as it depends on a number of factors such as market conditions at sale, inflation and economic conditions. However, one can look at historical data and use it as an indication of what can be expected in the future. Some aircraft, as we know, retain their value better than others due to the aircraft manufacturer’s brand name, dispatch reliability, safety, etc. Typically, residual values and maintenance cost guarantees can also be negotiated for new aircraft purchases particularly for the first five years.

As aircraft age, you can expect reduced aircraft availability due to increased maintenance needs, and perhaps parts will become less available and therefore more expensive. Not only will this increase your maintenance cost but also as the aircraft becomes less available, its DOC will increase. New regulations and technology related to new equipment and avionics can make it more effective to replace your aircraft than to upgrade it. Consider these inputs to build detailed cost/benefit analyses...