Airbus Canada transfers A220 parts support to Satair
Airbus Canada Limited Partnership officially transferred overall A220 material management services to Satair, a process that began back in July 2020. Founded in 1957, Satair became a wholly owned subsidiary of Airbus in 2011.
Headquartered in Copenhagen, Denmark, with an approximate annual turnover of US$2 billion, Satair holds 10 global locations also including Germany, UK, China, Singapore, United Arab Emirates, and four U.S. facilities – driven by more than 1,300 employees.
Since July, Satair has taken the lead on global material support and services for A220 operators. Airbus explains this parts support transfer to Satair represents a significant step in the overall integration of the A220 program.
“All A220 customers will benefit from the same level of service and global network offered by Satair on all other Airbus platforms,” said Rob Dewar, senior VP, A220 customer services, customer satisfaction and product policy.
Satair is now in charge of a range of value-adding activities, including: planning and inventory, purchasing, quality inspection, certification, warehousing and distribution, customer order handling, 24/7 AOG handling, initial provisioning, and tool lease.
Airbus explains, that over time as the A220 fleet grows and gains maturity, Satair will also develop areas for A220 parts lease, repair and exchange. The customer order handling of the A220 program is solely managed by the Satair OEM parts and services channel within its global group.
“Satair’s footprint of service centres and warehouses will contribute to a greater scope of spare parts available for all A220 operators,” said Bart Reijnen, CEO of Satair. “Customers can look forward to leveraging Satair’s global presence.”
The A220 program headquarters remain in Mirabel, Quebec, along with main customer services functions, such as engineering expertise and a customer response centre.
As of the end of July 2020, the A220 order book comprised 642 aircraft on firm order and 118 A220s had been delivered to seven operators.