Bombardier establishes new maintenance facility in China
Nov. 22, 2013, Montreal - Bombardier Aerospace and the Tianjin Airport Economic Area announced today that they have signed a letter of agreement to increase aircraft maintenance services in Mainland China.
The agreement is a first step toward the creation of a joint venture, which is intended to result in the construction of a maintenance facility in 2016.
Located in Tianjin, China, the facility will support the maintenance, repair, overhaul, and associated activities and services for all Bombardier business aircraft and, subject to certain conditions, on Bombardier commercial aircraft. Under the joint venture, the facility will be operated using similar processes and procedures that govern Bombardier's wholly owned Service Centre network worldwide.
"China is an important market and we are excited and honoured to collaborate with the leaders of Tianjin," said Eric Martel, president, Customer Services and Specialized and Amphibious Aircraft, Bombardier Aerospace. "We are eager to have the opportunity to show customers our strong commitment to bringing OEM-backed services to their doorstep. Tianjin Airport Economic Area's experience and strong leadership reinforce the fact that this is the right partnership that will lead to an amazing customer experience."
"We are glad that our discussions with Bombardier Aerospace have led to this agreement and we are confident that the joint venture will be beneficial for our region," said Huang Xingguo, Mayor of Tianjin. "Tianjin is a major and growing aerospace hub and fosters a business environment that will lead to the long term success of the joint venture."
Bombardier Aerospace and the Tianjin Airport Economic Area are working toward definitive agreements to be signed in 2014, subject to obtaining the required internal, governmental and third-party approvals, as well as other usual conditions.
Bombardier is committed to putting its customers first by offering the highest level of support as close as possible to their operational bases. As part of its commitment to operators in China, Bombardier operates a localized customer service network, including a team of Field Service Representatives and Customer Support Account Managers, four Authorized Service Facilities, Regional Support Offices in Shanghai, Hong Kong and neighbouring Singapore, as well as two established parts depots in Beijing and Hong Kong. In addition, Bombardier continues to explore opportunities to increase its customer support presence in strategic locations.