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Bombardier, Hawker Pacific extend Q Series service agreement

Bombardier Commercial Aircraft has announced that it has extended its Authorized Service Facility (ASF) agreement with Hawker Pacific of Sydney, Australia for an additional five-year term.


March 3, 2016  By Bombardier

Under the agreement, Hawker Pacific is designated as an authorized service provider for base and other maintenance on all Bombardier Dash 8 / Q Series aircraft, including aircraft modifications and upgrades.

“Since 2007, we have been offering economical, pertinent, on-time aircraft maintenance solutions to operators of Bombardier’s Dash 8 / Q Series aircraft,” said Doug Park, Chief Operating Officer, Asia-Pacific Region, Hawker Pacific. “We are excited to continue our collaboration with Bombardier supporting its customers in the Asia-Pacific region as part of the company’s global customer services network.”

“We’re very pleased to extend our contract with Hawker Pacific as one of our trusted Q Series aircraft Authorized Service Facilities,” said Todd Young, Vice President and General Manager, Customer Services, Bombardier Commercial Aircraft. “Hawker Pacific has been providing maintenance expertise and first-class customer service to our Asia-Pacific aircraft operators for over eight years and has a reputation for consistently meeting our customers’ needs. I am confident that this level of service will continue.”

The fleet of Bombardier commercial aircraft in the Asia-Pacific region is steadily growing with more than 360 Q Series turboprops, CRJ regional jets and C Series airliners now in service with, or on firm order from, approximately 50 customers and operators in the region.

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Operating from the company’s regional offices located in Singapore, and Shanghai, China, Bombardier Commercial Aircraft’s sales and marketing team is well positioned to provide industry-leading solutions to its current and prospective customers. Bombardier Commercial Aircraft’s Customer Services network in the Asia-Pacific region includes Regional Support Offices in Singapore; Shanghai, China; Tokyo, Japan; Sydney, Australia; and Mumbai India, as well as Parts Services Depots in Singapore; Tokyo, Japan; Hong Kong and Beijing, China and Sydney, Australia. Hawker Pacific in Cairns, Australia, along with STAECO in Jinan, China and GMR Aero in Hyderabad, India operate Authorized Service Facilities that provide valued support to keep our customers flying competitively.

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