News
CAE unveils professional troubleshooting skills

Oct. 21, 2009, Orlando – CAE announced today at the National Business Aircraft Association (NBAA) annual convention, that it has developed a new Professional Troubleshooting Skills (PTS) tool for training maintenance technicians in a methodical, logic-based approach coupled with hands-on practice. The instructor-led PTS course will enable maintenance technicians to isolate, identify, and fix suspected problems more quickly-reducing repair cost and getting aircraft back in the air for business-critical travel.

"CAE's new Professional Troubleshooting Skills (PTS) training tool is an enhancement to what has been one of our most popular courses for business aviation technicians," said Jeff Roberts, CAE's Group President, Civil Simulation Products, Training and Services. "The benefits are greater flight crew and customer confidence, improved safety margins, a reduction in controllable costs, and improved dispatch reliability."

CAE's Professional Troubleshooting Skills (PTS) course combines the capabilities of experienced instructors and current technology. The CAE PTS simulation software uses multiple high-resolution monitors to accurately display fault isolation. Troubleshooting exercises use actual electrical, hydraulic, and other schematics and simulated aircraft systems that respond as the aircraft would to each troubleshooting procedure. The graphics also provide a physical representation of the aircraft or system being examined so students can observe the reactions to their actions.

The PTS course helps develop systematic processes and decision-making skills by focusing on the philosophy and logic of aircraft troubleshooting rather than a 'shotgun' technique. The course helps increase productivity in the hangar by enhancing a maintainer's ability to determine both the cause of a malfunction and the most timely and cost-effective resolution. Technicians learn to replace the right component or make the correct repair the first time.

The troubleshooting course is designed to deliver a wide variety of faults across multiple aircraft platforms. The curriculum is suitable for all levels of experience, and the basic skills learned can be applied across aircraft systems and aircraft types. In order to ensure a hands-on learning experience and a high degree of instructor-student interaction, classes are limited in size.

The Professional Troubleshooting Skills course is available at any of CAE's four business aviation training centers-Dallas, New York, London and Dubai-or can be delivered at a client's facility.

CAE is a world leader in providing simulation and modelling technologies and integrated training solutions for the civil aviation industry and defence forces around the globe. With annual revenues exceeding C$1.6 billion, CAE employs more than 6,500 people at more than 90 sites and training locations in 20 countries. We have the largest installed base of civil and military full-flight simulators and training devices. Through our global network of 29 civil aviation and military training centres, we train more than 75,000 crewmembers yearly. We also offer modelling and simulation software to various market segments and, through CAE's professional services division, we assist customers with a wide range of simulation-based needs.

For more information visit: www.cae.com