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Cessna expands European Citation Service Center capabilities

July 15, 2008, Farnborough, U.K. – Cessna’s European Citation Service Center, located at Le Bourget Airport near Paris, is moving toward round-the-clock support for aircraft-on-ground (AOG) situations and expanding its capabilities for unplanned maintenance.


July 15, 2008  By Administrator

July 15, 2008,
Farnborough, U.K. – Cessna’s European Citation Service Center, located
at Le Bourget Airport near Paris, is moving toward round-the-clock
support for aircraft-on-ground (AOG) situations and expanding its
capabilities for unplanned maintenance.

“With the Citation fleet growing
in the European market, we believe it’s the right time to step up our
service levels for unplanned maintenance and AOG situations,” said
Cessna’s senior vice president of customer service Mark Paolucci.
“Within a year we will be offering the 24/7 level of service that
Citation owners experience in North America.”

Mobile unplanned maintenance teams will travel throughout the region to
minimize downtime for Citation owners and operators. The teams will
respond to AOG situations, carry a specialized parts inventory and
arrange for timely delivery of other parts as necessary.

“We are responding as quickly as we can within European Aviation Safety
Agency requirements to establish the extra level of maintenance
response that our Citation customers have come to expect,” Paolucci
said.

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