News
EU says consumers being ripped off by travel, airline websites

May 15, 2008, Brussels, Belgium – An EU review of airline and other travel
websites has found that one in three consumers is being ripped-off
due to misleading ads.

The EU's executive office says an investigation found there were
"serious and persistent consumer problems'' with online ticket
sales in Europe.

The EU investigation focused on how the websites offered
discounts, under what conditions and at what prices.
The review was supervised by Meglena Kuneva, the EU's consumer
protection commissioner, and was released Thursday.

Regulators say 137 of 386 websites checked – or one in three –
violated EU consumer laws.