Wings Magazine

GuestLogix and KLM Royal Dutch Airlines renew pact

April 2, 2012, Toronto - GuestLogix Inc. today announced that KLM Royal Dutch Airlines has renewed their agreement with GuestLogix for the continued use of the company's onboard retail technology platform across its entire fleet, serving 135 destinations from its hub at Amsterdam Airport Schiphol.

April 2, 2012  By Carey Fredericks

"This renewal with KLM highlights GuestLogix' continued market leadership as the preferred inflight duty free technology provider in Europe," said Tom Douramakos, President and CEO of GuestLogix. "We look forward to continuing our support of KLM's onboard ancillary revenue initiatives going forward, with new capabilities, new services and new technology offerings."

KLM, one of Europe's top ten airlines, has been a customer of GuestLogix since 2009, when the Company first deployed its Onboard Retail Technology Platform and handheld POS devices across the KLM fleet.

"GuestLogix' Onboard Retail Technology has been onboard of KLM over the past three years and this renewal signifies our continued adaptation to payment card industry standards together with GuestLogix providing the technology solution available," said Koos Kruijswijk, Director Inflight Retail & Media at KLM Royal Dutch Airlines. "Our aim is to offer our customers an enhanced experience onboard through more variety and convenience when it comes to buying in the sky."

"This renewal signifies KLM's confidence in our regional team and recognizes our efforts in providing responsive service and support," said Richard Cushing, Senior Vice President and General Manager for GuestLogix Europe.



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