Wings Magazine

GuestLogix enhances footprint into India

May 30, 2012, Toronto - GuestLogix announced today that it will deploy its onboard retailing technology and point-of-sale (POS) handheld devices to power Jet Airways' in-flight duty free program, JetBoutique, in conjunction with Inflight Sales Group ("ISG"), a global pioneer of airline concession operations.

May 30, 2012  By Carey Fredericks

The Jet Airways implementation represents more than 14 million annual passenger trips for GuestLogix. The Indian carrier will use the integrated solution to manage cash and credit card payments of duty free items onboard.

"This is GuestLogix first win in India, and we are excited it is such a marquee client for the region," said Tom Douramakos, president/CEO of GuestLogix. "We believe India represents an excellent growth opportunity for us. It is becoming a global destination for business and leisure travel, and with the growing local middle class population – who are now choosing air travel over rail – the region is set to expand. GuestLogix will be there to provide Jet Airways and other domestic carriers with the technology to offer these travelers a sophisticated in-flight shopping experience."

"Inflight Sales Group's confidence in GuestLogix' onboard retailing solution is due to its global record of success," said Tony Detter, ISG Managing Director. "Our companies' combined strengths in providing innovative product offerings for airlines' onboard shopping programs is a major factor in the coming implementation with Jet Airways. We believe the Indian market has tremendous growth potential for ISG, and we look forward to partnering with GuestLogix on future deals in this region."

ISG handles in-flight retail for 15 airlines and is the largest third-party onboard duty-free service provider in the region. GuestLogix' onboard retailing solution provides ISG and its customers with POS handheld devices to accept cash and card payments, together with end-to-end retail software to operate, transact, control and manage their in-flight retail operations.


"This deployment reflects GuestLogix' success in leveraging our channel partnership with Inflight Sales Group to grow our customer footprint," said Tony Sit, Senior Vice President and General Manager of GuestLogix Asia- Pacific. "With our regional office in Hong Kong, we are now able to provide Asia-Pacific based airlines with our leading onboard retail solutions and offer them local delivery and support."


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