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Hawker Beechcraft enhances customer support in Europe

May 11, 2009, Geneva, Switzerland - Hawker Beechcraft Corp. today announced a realignment of its Global Customer Service and Support field service representatives.


May 11, 2009
By Drew McCarthy

May 11, 2009, Geneva, Switzerland – In order to better serve customers and provide improved support within the European and Eastern European regions, Hawker Beechcraft Corporation (HBC) today announced a realignment of its Global Customer Service and Support field service representatives. Field service representatives are the first point of contact for all in-service related inquiries and support and are trained to offer guidance on aircraft models.
 
“Our field service representatives serve as a direct connection to HBC’s product support system,” said William (Bill) Brown, president, Hawker Beechcraft Global Customer Service and Support. “As our fleet of aircraft in Europe increases, we will continue focusing on ways to provide the best service and support to our customers located there and in all parts of the world.”
 
Hawker Beechcraft’s field service representatives for Europe are as follows:

Phill Thorp – Field Service Representative for the United Kingdom, Republic of Ireland and Scandinavia
Mark Reynolds – Field Service Representative for Southern Europe, France, Switzerland and North Africa
Miles Rittey – Field Service Representative for Eastern and Central Europe, Germany
Hans May – Propeller products support, Europe, Eastern, Central, Southern Europe and North Africa
Mark Saunders – Avionics Support for all regions
Contact information for HBC field service representatives is available on the HBC Web site at http://www.hawkerbeechcraft.com/service_support/tech_support/field_service_rep/default.aspx.