Satcom Direct launches cabin crew connectivity tool

April 13, 2017 | Shanghai, China
Written by Satcom Direct
Satcom Direct has formally launched aeroCNCT, the industry’s first Crewmember Network and Connectivity Training certificate program. The aeroCNCT, or “aero connect," course has been created to support industry professionals that work with, or are responsible for, connectivity during flight.

AeroCNCT provides flight departments and crew with knowledge and understanding of onboard connectivity, how handheld devices affect flight operations, and how to troubleshoot basic cabin networking issues. Developed with the input of experienced crew members, the course applies real world experience and perspective, and places emphasis on key cabin connectivity areas such as: internet connection basics, network familiarization, data management, flight operations preparation, and passenger device and application troubleshooting.

“Staying connected has become an essential part of any flight as principals and customers expect systems to work. AeroCNCT is designed to demystify the network and ensure crew have the confidence and familiarization to fix basic technical issues inflight,” says Mark Mata, director of training, SD. “It will make their lives easier, while providing a better connectivity experience for the passengers onboard.”

Two days of dynamic classroom training, provided by qualified SD trainers, includes hands-on experience and exam preparation. This is supplemented by online access to study material, available via Choice Platform, which can be conveniently undertaken at the student’s individual pace to balance busy flight schedules. On-site training, also provided by qualified SD trainers, is available for operators and corporate flight departments.

Candidates who successfully complete the exam, developed with CompTIA to maintain industry standards, are awarded a professional credential. The proctored exam can be completed at Pearson Vue testing centers worldwide, or at Satcom Direct’s world headquarters in Melbourne, Florida. The aeroCNCT certification is valid for three years, and can be renewed via online or classroom training, similar to other cabin crew certifications from SD and it’s training partners.

AeroIT: More than 200 certifications awarded as SD adds courseware updates
The new aeroCNCT course complements SD’s existing aeroIT certification. Created for IT, management and aviation networking professionals, aeroIT provides essential information about airborne connectivity systems and more than 200 students have now achieved the professional accreditation since its launch in May 2015.

To maintain currency, SD has added a series of updates to the aeroIT certification course. The new aeroIT eBook allows students to access and review material digitally, and incorporates a comprehensive search function. Online access to SD Learn-To videos, hands-on lab experience, and additional test preparation via online assessment has also been added. Candidates can also choose to take the final exam at the SD training facility in Melbourne, or at Pearson Vue testing centers worldwide.

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