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Ottawa moving to protect airline passengers with new measures

Sept. 5, 2008, Ottawa, Ont. -  Federal Transport Minister Lawrence Cannon is poised to announce today a so-called bill of rights for airline passengers.


September 5, 2008
By The Canadian Press

Sept. 5, 2008, Ottawa, Ont. –  Federal Transport Minister Lawrence Cannon is poised to
announce today a so-called bill of rights for airline passengers.

The Toronto Star says it is expected to contain measures that
would set down minimum standards for compensating passengers for bad
experiences, including delayed or cancelled flights, lost luggage,
and being bumped because flights are overbooked.
An industry insider says the government has been working on the
document for months, and describes it as “comprehensive.''

A similar protection system is already in effect in the 27-nation
European Union.
Last June, MPs gave unanimous support to a motion tabled in the
Commons calling for a flyers' bill of rights.
Today's initiative would come eight days after Ottawa-based Zoom
Airlines shut down, stranding thousands of irate passengers on both
sides of the Atlantic.

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