Vancouver International named Best Airport in North America
April 10, 2013, Richmond, B.C. - Vancouver International Airport (YVR) was named Best Airport in North America at the Skytrax World Airport Awards in Geneva, Switzerland on April 10, 2013. YVR is rated 8th overall worldwide and is the only North American airport included in the top ten.
The Skytrax World Airport Awards are based on 12 million passenger surveys conducted in airports around the world over a 9 month period. The survey measures 39 dimensions of the airport experience including comfort, efficiency, signage, transportation availability, passenger amenities and friendliness. 395 airports were rated in the survey.
The Skytrax Best Airport in North America award is a testament to the strong partnerships in place at YVR with airlines, government agencies, business partners, retailers and volunteers. More than 23,600 people work on YVR's Sea Island home every day: a true community.
"We are honoured to receive the Skytrax Best Airport in North America award for the fourth consecutive year and thank everyone for their continued vote of confidence," said Larry Berg, President and CEO, Vancouver Airport Authority. "In an ever-competitive landscape, this award represents the hard work of airport staff and volunteers, our airline, retail and business partners and their commitment to continuously improve YVR's facilities and customer experience. YVR's success would not be possible without the feedback and support from our partners and the millions of passengers and visitors we serve every year."
The World Airport Awards are the global benchmark of airport excellence and known in the travel industry as the Passenger's Choice Awards. The 100 per cent independent passenger survey is held in the highest regard for its impartiality and integrity.