Victoria Airport partners with BOLDstreet
Jan. 31, 2011, Victoria, B.C. - Travellers who find themselves marking time at the airport in Victoria, British Columbia, can now get online quickly, easily and free.
With a focus on improving customer satisfaction and reducing overhead, the airport selected BOLDstreet as its public Wi-Fi partner. The BOLDstreet public Wi-Fi solution enables the airport to meet customer expectations with free Wi-Fi, and offers full infrastructure and operational support to the airport’s IT teams, working very closely with them to ensure successful implementation and operation.
James Bogusz, Director – Airside Operations, Technology & Environment of the Victoria Airport, evaluated three options to replace the existing Boingo “for pay” model: building its own system, paying a commodity service provider (a vendor that provides simple Wi-Fi as a commodity), and BOLDstreet. BOLDstreet’s offering of free Wi-Fi network support for the Airport’s passengers, its low-cost solution, and its stellar reputation—BOLDstreet is already in half of Canada’s major airports and hundreds of other locations nationwide—sealed the deal.
Says Bogusz, “BOLDstreet delivers the best of all worlds with a fully supported Wi-Fi service that didn’t bring a significant overhead our way; it was a great partnership and, most importantly, our customers are not footing the bill for the service. BOLDstreet’s team has been exceptional to work with, from our initial meetings right through implementation.”
With the BOLDstreet network, airports can offer free Wi-Fi services that suit travellers’ mobile lifestyle with little to no cost to the airport, while BOLDstreet creates revenue opportunities for the airport by recognizing travellers, building relationships with them, and connecting them with brands.
Tom Camps, BOLDstreet’s founder, CEO, and President, sums up the value this way: “We have worked hard to engage our users in a unique way, and we work with our customers to monetize the experience through targeted advertising, carrier and device roaming, and sponsored access. The bottom line is we use free Wi-Fi to improve the bottom line of our customers.” It seems as though Victoria Airport and many others agree.