WINGS Magazine Names Canada’s Top FBOs
SIMCOE, Ont., Sept. 11, 2013 – A relentless commitment to customers’ needs is one of the key drivers that determines a successful Fixed-Based Operator (FBO) but what other qualities make it stand out? And which operator shines brightest in the Canadian space?
September 11, 2013 By Matt Nicholls
Starlink/Signature named best
FBO in Canada
Simcoe, Ont., Sept. 11, 2013 – A relentless commitment to customers’ needs is one of the key drivers that determines a successful Fixed-Based Operator (FBO) but what other qualities make it stand out? And which operator shines brightest in the Canadian space?
Wings 2013 FBO survey answers these questions and more in the September/October issue. Wings’ FBO report is unique in that it gives readers a chance to select which facilities, fuel brands and charge/credit cards provide the best service for their aviation needs. And unlike other major North American FBO reports, this survey focuses specifically on the Canadian market. Results are based solely on respondent recall without prompting: readers select their favourite FBO based on personal experiences without the help of a cheat sheet or list. This method not only allows the survey to focus on Canadian service and support providers, but also fosters the inclusion of more airports and service hubs nationwide.
The methodology is straightforward: respondents are allowed to select up to five FBOs and answer a series of questions for each that provides a ranking on everything from facets of service and pricing, to the bricks-and-mortar aspects of the site. Respondents are asked for a rating on each section using a scale of one through 10 for such attributes. The survey also asks, by prompted question, for a choice of branded chain fuel providers, individual preferred fuel brand and charge card options.
Wings’ 2013 FBO survey provides credible third-party ratings of how domestic facilities and their related support services rank in the minds of clients who actually use them. Some 58 individual FBOs were nominated and rated across Canada. Winners in their respective categories are as follows:
• Best FBO in Canada: Starlink/Signature YUL
• Best FBO in Western Canada (B.C., Alta., Y.T., N.W.T): Skyservice YYC
• Best FBO in Central Canada (Sask., Man., Nunavut): Kreos Aviation YXE
• Best FBO in Ontario: Skyservice YYZ
• Best FBO in Quebec: Starlink/Signature YUL
• Best FBO in Atlantic Canada: (N.B., N.L., N.S., P.E.I.): Gateway YHZ
Top 3 Western Canada
Esso Avitat YVR
Landmark Aviation YVR
Top 3 Central Canada
Kreos Aviation YXE
Kelly Western Jet Centre
Esso Avitat YWG
Top 3 Ontario
Million Air YKZ
Landmark Aviation YYZ
Top 3 Quebec
Pascan Aviation YHU
Top 3 Atlantic Canada
Irving Goose Bay
Top 3 fuel brands
Top preferred cards for fuel
Check out the September/October issue of Wings for a complete analysis.
For more information contact:
Matt Nicholls, Editor
(519) 429-5182 (office)
(416) 725-5637 (cell)
Read the Wings cover story in the September/October issue for more on this story.
Check out our latest issue of Wings magazine September/October 2013.