Rovinescu receives Lifetime Achievement Award
By Wings Staff
Air Canada president and CEO Calin Rovinescu was recognized with the CEO Lifetime Achievement Award at the Airline Passenger Experience Association (APEX) EXPO, which opened in Boston yesterday. He is the first CEO from the Americas to be presented with the award. APEX is an international association dedicated to enhancing passenger experience.
By Wings Staff
“I am pleased to accept this award on behalf of all Air Canada’s 30,000 employees who work hard every day to deliver a superior customer experience, and who are committed to continuing to improve it,” said Rovinescu. “This award is significant because APEX is an international association and it further affirms our status as a leading global carrier.”
In presenting the award, APEX cited Air Canada’s significant global expansion and many product enhancements during Rovinescu’s tenure, as well as the large investments made by the carrier to make its customer experience world-class.
“As CEO and president of Air Canada, Calin Rovinescu successfully advanced the airline to new heights while having an incredibly positive impact on air travel in Canada, North America, and the world,” said Joe Leader, APEX CEO. “Air Canada was the first North American airline with lie-flat seats, in-seat screens, signature service and special inflight entertainment options for those with disabilities.”
Leader continued to point to Rovinescu’s service over the past decade as chairman of the largest airline association in the world and also as chairman of the largest airline alliance in the world. At the award ceremony, Rovinescu also accepted APEX’s 2019 Five Star Official Airline Rating for Global Airlines Award. Air Canada is the only airline in Canada to be rated by APEX with a Five Star Global Award, which is based solely on customers’ verified feedback.
In July, Rovinescu also won the Executive Leadership Award at the 2018 Airline Strategy Awards. Previously, he was named Canada’s Outstanding CEO of the Year (2016) and was selected by The Globe and Mail’s Report on Business as Canada’s Best CEO (2013). In June of 2018 he was named a Member of The Order of Canada.
Air Canada is Canada’s largest domestic and international airline serving more than 220 airports on six continents. Canada’s flag carrier is among the 20 largest airlines in the world and in 2017 served more than 48 million customers.