Bombardier names head of aftermarket sales
July 19, 2010, Farnborough, U.K. - Bombardier Aerospace today announced that Gary Martin has joined the Bombardier Customer Services Leadership Team as Vice President, Sales, Marketing and Service Programs.
July 19, 2010 By Carey Fredericks
Mr. Martin's appointment to this newly created position marks an
important step in Bombardier's drive to continuously elevate the
standard of its service and support network around the globe.
In his new role, Mr. Martin and his team will be responsible for all aftermarket sales, marketing and communications activities for both Bombardier Commercial Aircraft and Bombardier Business Aircraft programs. In addition, he will spearhead the development of new and enhanced cost-per-hour service programs as well as other innovative aftermarket services.
With 25 years in the aerospace industry, Mr. Martin brings a wealth of experience to his new leadership role. He has held positions of increasing responsibility at several airlines, including Eastern, American and America West, and joins Bombardier from Honeywell, where he held leadership positions in Operations, Customer & Product Support and the Air Transport & Regional Business. He holds a bachelor's degree in aerospace engineering from Georgia Tech and an MBA from the W. P. Carey School of Business at Arizona State University.
"Gary's appointment represents another important building block in the creation of a world-class services and support network for Bombardier customers," said James Hoblyn, President, Customer Services & Specialized and Amphibious Aircraft, Bombardier Aerospace. "His experience and first-hand knowledge in both the supplier and customer arenas will prove invaluable as we continue to raise the bar across our entire services and support portfolio."
Mr. Martin, who is based in Montreal, joins Bombardier Customer Services in the midst of an exciting and rapid evolution in the company's aftermarket support and services worldwide. The company plans on investing over $ 200 million US to enhance its worldwide network this year.
"As an original equipment manufacturer, Bombardier is best positioned to meet its operators' aftermarket needs, and I look forward to working with my new team to deliver the kind of compelling aftermarket offerings that provide the value operators need and expect from us," said Mr. Martin.