Cargojet wins Shippers Choice Award
July 24, 2008, Mississauga, Ont. /CNW/ - Cargojet is pleased to
announce that it has once again been awarded the Shipper's Choice
July 24, 2008 By Carey Fredericks
July 24, 2008, Mississauga, Ont. /CNW/ – Cargojet is pleased to announce that it has once again been awarded the Shipper's Choice Award. Cargojet surpassed shipper expectations in the total Industry Sector Average and particularly in the key areas of On-time Performance, Customer Service, Quality of Equipment & Operations, Competitive Pricing, and Leaders in Problem Solving. Cargojet's total 2008 aggregate score was 131.61, which was measured against the overall 2007 benchmark of excellence of 119.862.
Cargojet is the only Canadian Air Cargo carrier, to receive this honour for the sixth year. Canadian Transportation and Logistics magazine, a leading industry publication, embarked on a ground breaking project to provide easily accessible, statistically valid and nationally relevant benchmarks for the quality of service provided by transportation suppliers in this country.
The survey, conducted in conjunction with the federal government and research firm G. Bramm & Associates surveyed 4500 Canadian shippers. Providing them with an opportunity to set benchmarks for expected carrier performance in seven key areas and to rate their top carriers against those benchmarks.
"Cargojet continues to exceed the expectations of our customers by
delivering a premium product into the North American marketplace. Our on time performance levels continue to exceed 98.5%. This award is a result of the dedication and loyalty of our professional team, consisting of over seven hundred employees, who are the driving force of Cargojet." Says Ajay Virmani, President & CEO.
Cargojet is Canada's leading provider of time sensitive overnight air cargo services. Cargojet operates its network across North America, transporting over 840,000 pounds of time sensitive air cargo each business night, utilizing a fleet of thirty-five all cargo aircraft.