News
Dassault Falcon to open spares distribution centre in Louisville
Dassault Falcon Jet will open a new spare parts Regional Distribution Center (RDC) which is due to be operational before the end of the year. This RDC will be strategically located at UPS Worldport in Louisville, Kentucky, and stocked with the most frequently ordered Falcon parts.
June 12, 2015 By Dassault Falcon
The Louisville facility will allow customers to extend the ordering deadline to 10:00PM ET for 8:00 AM ET delivery the next morning. It will complement the existing United States-based distribution centers in San Jose, Little Rock, Wilmington and Teterboro.
“Using UPS aircraft, our customers will experience faster service, later loading, next day delivery and lower cost ground transportation,” said Geoff Chick, Vice President of Customer Service for the Western Hemisphere. “Delivering the parts our customers need, when they need them, is at the forefront of all of our spares efforts.”
Dassault Falcon’s global spares network consists of 13 RDCs located around the world. These facilities house nearly $800 million in Falcon spare parts representing over 300,000 unique part numbers.
Dassault is considered the business aviation market leader in spare parts availability with an industry leading 98.5% spares service level. Service level is defined as the percentage of line items shipped that meet the customer’s required date. The Dassault Falcon service level benchmark covers all Falcon models, from current production aircraft to legacy models delivered since 1965.
