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United changes its aircraft passenger displacement policy
April 18, 2017
By The Associated Press
By The Associated Press
United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.
April 18, 2017
By The Associated Press
By The Associated Press
The change comes after a passenger, Dr. David Dao, was dragged from a fully-booked United Express flight in Chicago because he refused to give up his seat to make room for crew members. Cellphone video of the incident sparked widespread outrage and created a public-relations nightmare for United. | READ MORE
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