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US Airways dealing with social media uproar

April 16, 2014 – It's a social media editor's worst nightmare: accidentally tweeting a photo from a giant corporate account – a photo that is not only not safe for work, but also not safe for anywhere, ever.


April 16, 2014
By Amberly McAteer The Globe and Mail.

April 16, 2014 – It's a social media editor's worst nightmare: accidentally tweeting a photo from a giant corporate account – a photo that is not only not safe for work, but also not safe for anywhere, ever.

The <a xhref="https://twitter.com/USAirways">@USAirways</a> Twitter account responded to an upset customer in usual corporate voice: "We don't like to hear this.. Please provide feedback to our Customer Relations team here"

It's still not known who, or what, was behind the inappropriate tweet: Perhaps the ol' copy and paste wasn't working for the poor guy behind the Twitter account – or maybe he was a disgruntled employee looking for revenge. Or maybe the US Airways account was hacked? | READ MORE

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